on 04-08-2015 9:50 AM
Hello,
During production monitoring the mails in SOST transaction were in waiting Status.
Kindly suggest me how to administer the cause of it and how to trace it.
Regards,
Akshay
Thanks all of you for your help.
I got the reason.
Actually the background job which sends emails is run under a user.In my case it was BC-BATCH(user).It was in the lock entry(sm12) when mails were in waiting status.
Regards,
Akshay
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You could also refer previous suggested SAP KBA for more.
Good luck !!
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Hi Akshay,
Also New to this could you please brief how mails are sent in SAP.
Suggest you to follow SCN document at
& https://help.sap.com/saphelp_nw70/helpdata/en/af/73563c1e734f0fe10000000a114084/content.htm
yesterday around 3 o' clock in the noon mails were in waiting status and around 6 o'clock in the evening those mails were sent.
Issue could be related with your organization Mail system at specific time mentioned which you configured under SAP SCOT,exact could tell after specific message error in SOST.
Regards,
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Hello All,
Please see the attachment.
As per the screen shot attached job "SAPCONNECT INT SEND 2" is the background job to send the mails and the user is BC-BATCH.
This user was in sm12(selected lock entry) on 6th april.and these mails were in waiting status from 6th april to 7th april.
these mails might not be sent due to this lock entry???
Kindly suggest.
Regards,
Akshay
You could also refer SAP KBA 1912890 - Stuck email messages on SOST - RSCONN01 client dependent
Hope this will help you.
Regards,
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Thanks Gaurav.
Actually yesterday around 3 o' clock in the noon mails were in waiting status and aroung 6 o'clock in the evening those mails were sent.
I have to find out why these mails were in waiting status.
Kindly guide me.
Also New to this could you please brief how mails are sent in SAP.
Any background job runs or anything?
Regards,
Akshay
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