on 04-08-2015 5:21 AM
Hello All
Need your help...
Created MDG - Lean customer master record (7.0). I am not using BRF+ workflow for now. After submitting the CR, its not appearing in my inbox. Sharing the configuration and error log. Please let me know any setting if missing...
1. CR Type - CUSTL1 / Workflow assigned - WS54300004
2. Workflow type linkage activated
3. Assignment done - Other workflow
4. SAP_BC_BMT_WFM_SERV_USER and SAP_MDG_WF_ADM roles are assigned to WF_BATCH
5. SWU3 - Maintain Runtime environment - All green / Maintain definition env - all green / Classify tasks as general - all green. Rest 2 not required
6. Sharing the screenshot of the error -
Message was edited by: Kiran Bapat The agent table is not maintained for this workflow. I am using simple workflow. Still I need to load the agent determination table in BRF+ application? Kiran
Hi Kiran
Can you reconfirm below steps
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Thanks Sanjay
We did the same settings but still the issue was the same. After going through the entire config, I found that the workflow number given in the CR type was different than that of the workflow mention in the config document.
As per std MDG ERP customer BC set, the CR type delivered -
CUSTL1 - WS54300004 - this is the workflow assigned. Changed it to WS54300003 and its working perfectly now...
Wonder why this workflow temp is assigned to the std CT type....
Kiran
Closing the thread as the issue is resolved by changing the workflow template.
Resolution -
I found that the workflow number given in the CR type was different than that of the workflow mention in the config document.
CUSTL1 - WS54300004
CUSTL1P2 - WS54400001
( As per std MDG ERP customer BC set, the CR type delivered)'
As per the config document -
If you use the change request types delivered with MDG-C, the following workflow steps are delivered:
WS54300003. Step00–03
WS46000023: Step00–05
WS46000027: Step00–04
WS60800095: Step00–05
I changed the assignment to WS54300003 and now its working fine.
Kiran
Any suggestion on this issue?
Kiran
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Hello Kiran,
No, its not required to maintain agent determination table in BRF+ for simple workflow.
For point "3. Assignment done - other workflow" - I hope you have configured the following:
Define Change Request Steps
Assign Processor to Change Request Step (Simple Workflow)
And can you process another record and see if any logs in SLG1.
Regards,
Sai Charan.
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