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html versus rich client in BI

I go into BI using rich client to modify and create a new report (or view an old one) and when I click to run the query, I get the error message below. If I do the same in html modify it works fine. Is there a difference between how these two modify methods access the data? Has anyone gotten this error before?

Database error: (CS) "Unable to connect to the InfoStore". (IES 10901) (WIS 10901).

Thank You

Former Member
Former Member replied

I found the problem. I restarted connectionserver32 service from CMC. It said it was in a running state but once I did the restart, it worked.

Thanks

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