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Not able to logon to portal through J2EE_ADM_SID

Former Member
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Dear Experts

          i have configured ADS,SSO,SLD on Portal but i have not able to login to Portal with Standard user J2EE_ADM_SID i have not created any other user in that we are working on EP 7.3

Kindly give me some suggestions

Regards

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi Rajendra,

Are you getting any error while login to the portal with J2EE_ADM_SID?

It may sometimes happen that a user enters the wrong password a number of times (by default, 3) and if that user is the administrator, then the administrator user is locked. This prevents all sorts of things happening.

To unlock the administator, use the following process

You need to use the Config Tool and the process is:

1) Go to the Server Installed path i.e. usr/sap/SID/<system instance>/j2ee/configtool\

2) Choose configtool.bat  and start it.

3) Under Global Server Configuration, choose Services.

4) Find com.sap.security.core.ume.service, click it.

5) Under Global Properties, find ume.superadmin.activated

6) Set the Custom value to TRUE. Click on SET to apply the new value

7) Apart from that, you have to set another property i.e.

😎 ume.superadmin.password, define some password.The password that you are defining is for SAP*. save the changes.

9) Restart the cluster / server. Issue the command stopsap to do so.

10) Log on to Portal with SAP* as user and the defined password.

11) Create a User with Super Administrator role.

12) Go back to Config Tool and set the Custom Value as default value i.e. FALSE. save the changes.

13) Restart the Server.

Incase if you deploy a Application i.e. a Webdynpro or PAR and the Admin Password is not configured properly or is locked then

1) Go to Config Tool.

2) Choose Secure Store, right click.

3) Choose Admin\Passowrd\Systemid\

4) Set the Password value, choose add and save.

5) Restart Server.

If you are able to logon to Visual Admin , You can create a new user and assign him administrator group or Reset password .

1)  Go to the Server Installed path i.e. \usr\sap\<systeid>\<system instance>\j2ee\admin\go.bat Or in UNIX /usr/sap/<systeid>/<system instance>/j2ee/admin/go .

2)  Choose go.bat / go  and start it.

3)  Under Cluster ->Server<number>, choose Security Provider .

4)  Select Tab 'Runtime' and Inner Tab 'User Management'  , Click  Create User .

5)  And then assign to group Administrators .

6)  No Need to restart J2EE engine , Open http://<hostname>:<port>/irj/portal .

7)  Now go toUser Administration ->  Identity Management , Search for Administrator user and Unlock it . etc ....

Regards,

Krishna

Former Member
0 Kudos

Dear

All these processes work for EP 7.3

Kindly suggest

Regards

Former Member
0 Kudos

Dear

as of my knowledge there is no visual admin in ep 7.3

then tell me what should be done to login with J2EE_adm_sid

Kindly suggest

Regards

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Rajesh,

You can activate SAP* and before try with j2ee_admin master pwd.

Regards,

Deva

Former Member
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Dear

what is master password for J2EE_ADMIN

or how to activate SAP* in EP 7.3

Regards

Former Member
0 Kudos

Hi Rajesh,

For activating SAP* .Please follow the link

How to activate emergency user on AS Java - Basis Corner - SCN Wiki

Regards,

Deva

Former Member
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Hi ,

Yes.. in NW7.3 there is no Visual admin concept.

You have to activate the sap* user from Configtool, after activating we need to login to NWA with SAP* user and unlock the respective user.

Please refer Deva link and let us know.

http://wiki.scn.sap.com/wiki/display/Basis/How+to+activate+emergency+user+on+AS+Java

Regards,

Krishna

Former Member
0 Kudos

Dear

I am very much thankful to you for your immedaite answer but i am very new to portal server

i am not able to start configtool our is linux we need to start vncserver for this and i don't know that in windows we can start directely but in linux we need start vnc server

kindly send me step to connect to vncserver

i ran the command vncserver from root user after that what to do i don't know

Regards

Former Member
0 Kudos

Hi Rajendra,

The steps mentioned by Krishnaiah Kammari is what you need to follow. Outline is...

Activate SAP*--> Restart Java --> Unlock the Administratior user and reset the password using user administration--> Deactivate the SAP* user --> Restart Java. Done!!!!

You may also create an extra user say Admin1 replica of Administrator user to avoid such cases in future.

Also, NWA is nothing but Visual admin now in later releases.

Regards,

Prithviraj

Former Member
0 Kudos

Hi,

Could you please let us know, have you set any password while starting vnc?

(vnc starting command: vncserver )

please provide the out put of : ps -ef |grep vnc (sidadm)

Regards,

Krishna 

Former Member
0 Kudos

Dear

we have a password

the output is

Regads

Former Member
0 Kudos

Hi,

That's great..! your vnc is running fine.

Did you installed vnc software in any windows system for connecting the sap system?

Please follow the procedure ( if already installed vnc in windows 😞

1) Double click on VNC where you installed in windows system

2)provide your SAP server name(host name or IP address)  and click on ok

3)provide the password

Regards,

Krishna

Former Member
0 Kudos

Dear

No vnc has installed in my system i tell system engineer to install once done i update you thanks for kind support

Regards

Former Member
0 Kudos

Dear

Thanks for your kind support now i have installed VNC viewer on my system and i run configtool.sh

and not able to change the  ume.superadmin.activated to FALSE to TRUE the edit option is not activated is there is ant way to activate the set custom value it is in disable mode

and not able to set ume.superadmin.password to password all are in disable mode only

kindly suggest

Regards

Former Member
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Hey Raj,

You have to click on the "NEW" button and add:

After that save your config.

Cheers,

Amerjit

Former Member
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Dear

i tried that but after restart it shows old values

Regards

Former Member
0 Kudos

Dear

i did the same again i saw that the (set ustom value) is in disable mode then i simple save b y

using save icon but after restart database and app it shows old values only

is there any way to activate (set custom value) button to enable mode

Regards

Former Member
0 Kudos

Hi ,

Please follow the below steps :

Procedure:

- Navigate to /usr/sap/SID/J*/j2ee/configtool/
- run the executable configtool.sh
- Expand the nodes Global server config > Services > com.sap.security.core.ume.services

After providing the values for "ume.superadmin.activated" and "ume.superadmin.password" click on set option :

and finally click on apply changes for server.

after saving the settings, please restart the system and let us know.

Regards,

Krishna

Former Member
0 Kudos

Dear

I am able to set the value as you said and restart the server but no luck i think there is problem with user locking this is some other issue

when i give password to SAP* also it won't respond anything what could be the reason

i have checked database table through brtools but there is lot of space in table

i think i have to search in logs now kinldy help which log to check

Regards

Former Member
0 Kudos

Hi ,

Could you please check the default trace files logs and provide the latest log info.

/usr/sap/SID/JCXX/j2ee/cluster/server0/log

Regards,

Krishna

hemanth2
Product and Topic Expert
Product and Topic Expert
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Hi rajendra,

Hope you are doing good.

Nice to hear from you again.

It is possible that you made the changes in the configtool, but the actual DB does not have this change. For this you have to check the values in the offline configtool:

Login to the configtool->switch to the configuration editor

mode->configuration->cluster_data->server-> cfg> services->

Propertysheet com.sap.security.core.ume.service

and check the SAP* parameters.

   

Hope this helps.

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Kind Regards,

Hemanth
SAP AGS
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