Issue when displaying document

[Former Member]

Dear DMS experts,

I am having a problem when displaying documents. Always when displaying a document that has already been stored in secure area, the system logs off.

It occurs only when displaying and not changing the document.

Does anyone know why it occur?

Thank you in advance.

Marcos

[former_member204787 · Accepted solution]

Hi Macros,

Refer screen shot & do changes if any.

Same kind of error discussed & provided solution in many threads please search in SCN.

Regards,

chandu.

[Former Member · Accepted solution]

Hi Chandu,

Thank you for help.

Please, check my screenshot.

Is needed to have NT?

I will seach others threads too.

Regards,

Marcos

[Former Member · Accepted solution]

Hello Marcos,

If you still face the problem in opening the word document please do the following:

In the Application Field remove %SAP-OFFICE-INTEGRATION% and mention %AUTO%

I hope this will solve your problem. Let me know if you face any problem.

Regards

Praveen

[Former Member]

Hi Marcos,

Delete NT and keep only PC in Workstation Application Screen and then check.

Remember that %SAP-OFFICE-INTEGRATION% will open the Word Document in ECL Viewer within SAP Screen where you cannot edit. It should be fine for display. So for Application Type 01, You can keep it.

%Auto% will open the Word file outside the SAP Screen utlising the MS Word application installed in your computer and it will let you edit. If you intend to change the document and check in, you have to use Application Type 02 as "%Auto%"

In your screen shot , for all application type you have mentioned same. I suggest you put %Auto% for Application type 2 and 3. Also ensure you ticked on "Start Authorisation" for application DOC. You can see that if you double click on DOC application type.

Thanks,

SM

[Former Member]

Hi Praveen,

Thank you for help.

Your suggestion solved my problem.

Please, see the screenshot below:

I did not understand correctly when the system uses NT or PC. Do you know these details?

Regards,

Marcos

[Former Member]

Hi Marcos,

Have you  Define workstation application in network and maintained display application type settings for workstation application you have defined for word document in DC30. please check.

/TilakRaj

[Former Member]

Hi Tilak,

I checked and it is defined, but the issue is still occurring.

Thanks and regards,

Marcos

[former_member204787]

Hi Marcos,

Please describe what kind of files you tried to display . If it is drawings please check for latest ECL viewer version in market place.

Thanks,

Chandu.

[Former Member]

Hi Chandu,

Thank you for your reply.

I am trying to display an word document with 700 KB.

Do you have any suggestion?

Regards,

Marcos