Display the shopping cart details via Monitor shopping cart without the user being mapped in organizational structure

[bharathi_ponnusamy]

Dear Experts,

I have a scenario where the Project/Support team members won't be mapped into the organizational structure. But they must be able to view the shopping cart details. Could you please help me in providing some clue to achieve this.

As of now, I am getting the below error if the user is trying to view the shopping cart details when the user is not mapped into the organizational struture.

Thanks in advance for your help.

Best Regards,

Bharathi

[konstantin_anikeev · Accepted solution]

Hi Bharathi,

Make it more simple. Create a separate organizational unit for the Support/Admin team and intergrate the users there.

It's the common practic.

Regards

Konstantin

[bharathi_ponnusamy · Accepted solution]

Hi Konstantin,

Thank you very much for your update. I am just wondering if there is any way where we can achieve that.

Thanks in advance for your help.

Best Regards,

Bharathi

[konstantin_anikeev · Accepted solution]

Hi Bharathi,

this would be a modification. Why don't you want to go the best-practice way?

Regards

Konstantin

[bharathi_ponnusamy · Accepted solution]

Hi Konstantin,

Thanks for your help and sorry for the delay in updating this thread. We have gone with the best practice way where we have mapped the support team users in organizational structure.

Thanks for all your help.

Best Regards,

Bharathi