Return can not be deleted

[Former Member]

Hi All,

Business has accidentally created RE document and issued credit note G2. Now they want to cancel RE document itself. 

When they cancel G2 and tried to delete RE line item,system is throwing warning message - consider subsequent document.

Then line item were put on reason for rejection but still system not allowing to do so.

[former_member305784]

Dear ,

As you mention that you are getting the Message "consider subsequent document" it means Please check all the Documents which are created in the doc flow.

After looking all those, Please follow the steps as TW Typewriter Suggest.

Cancel the Billing Doc i.e credit note G2 ( VF11 ) Please check either the period is open or closed . After that Cancel the Return Delivery ( VL09) , Delete the Delivery, And than Make the Changes in the Order.

Thanks

Dinesh

[former_member182378]

Sri,

When user is trying to put Reason for Rejection, what error is he getting? paste the screenshot.

Have you reversed PGR and deleted the delivery (LR), before deleting the line item from RE order?

TW