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Design studio document just keep Clocking when we open in LaunchPad


We have a BI4.1 SP5  on 'X' Server  where we have Design Studio Add-on installed and have Tomcat Server also installed. When we login in to BILaunchPad using the Tomcat server which we installed on 'X' server  and open the Design studio Documents it open up fine with No issues.

We wanted to have all the Webapps to be Installed on a separate server for better performance so we installed Tomcat on 'Y' server and deployed all the Webapps  now when we login in to BILaunchPad using the Tomacat server which we installed on 'Y' and try to open the Design Studio documents it just Clocks and never opens up Nor doesn't throw any error. It just Clocks up all along.

We have checked the Tomcat Configuration on 'X' and 'Y' and both look same and I don't know what is causing the issue. So experts please need guidance on what needs to checked in order to make design studio documents working when we login in to LaunchPad  using 'Y' server.

Thanks in Advance

Former Member
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