mail triggering

[Former Member]

Hi All

Can any body help me for this scenario

When a transaction held in R/3 system an external email has to triggered to to customer.

thanks

ram

[Former Member]

Step 1:

Use SCOT transaction code, goto View menu and click on node and double click on SMTP(If there is no node create a new node).

In SMTP Connection, give mail Host IP and port and select Internet in type of address.

Step 2:

Now go to view and select jobs and create a new job and select varaint of SAP&CONNECTALL(depending upon ur requirement ie Internet, fax, SMS etc) and schedule a job when it is required..

Step 3:

Goto settings ->short messages and give title,subject and recipient address to whom it should be sent. And select type of recipient type in which format you want to send it.

Step 4:

Now select start send process(Ctrl+F7) from utilities, so that it wil send to all address which u have given.

Regards,

Nageshwar

[javed_ihsan]

Yes this can be achieved through output condition techniques.

You have to assign an output related to mail to your relevant output determination procedure assigned to your billing/shipping document.

In the output determination procedure you can select an option for that output type when you want to send this to your customer. (Upon saving the document or during a batch job run etc).

Assign an email address to your customer.

All other configuration related to output determination needs to be done then It will work.

[Former Member]

Hi ronen

this is 4.6c version

for example if do pgi or billing documents saved an email has to trigger for the customer.

thanks

ram

[Former Member]

Hi,

Looks like you have a output requirement for Billing or PGI. So you need to configure a output type for Billing using transaction NACE. The medium of output will be '5' - External Send. You have to do number of config steps in NACE. Also if you need a specific layout for output (say invoice), you need a smartform and custom driver program to populate data there.

Regards

Anil

[Former Member]

Hi,

Please provide some more details: what transaction and what is happening.

It looks like workflow should be a good solution

Thanks,

Ronen