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customer returns - stock assignment to return order

Former Member
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Hi,

We have configured Sales returns scenario.

  1. Sales Order created
  2. Delivery created
  3. PGI to customer done
  4. Returns Order created with ref to Original SO
  5. Return delivery created
  6. PGR done

Now we are using movement type 653 ( and spl stock indicator E in item category configuration ) to bring the stock in to unrestricted stock.

When GR is done against Return delivery, the Stock is getting assigned to Original SO and NOT to the Returns order ?

Can anyone suggest if this is the right behaviour, if yes what can we do to get the stock assigned to Returns order instead of Original order ?

Thanks in advance,

Sudheer.

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Answers (1)

Answers (1)

Lakshmipathi
Active Contributor
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My question is why you were referring original sale order instead of billing document which is the standard Best Practice?  My next question is what will happen if the original sale order quantity is 100 nos., and billed quantity was 40 nos, if you refer the original sale order?  Obviously, the return order quantity should not be more than 40 nos.

G. Lakshmipathi