Solution Manager Reporting port 8100 instead of 8000

[Former Member]

Hello Experts,

I have recently configured ITSM/ChaRM for a client, and activated/configured the BW Reports.

All 3 standards links appear, and I can use both BW reports.

When trying to use the Solution Manager Report, it goes fine up to this point:

Then I clic on either Launch Message Reporting / Launch Duration Analysis, and it will try to open the page for quite some time, before failing.

After many tries, I noticed the port was changed from 8000 to 8100:

By manually changing the port in the address to 8000, I could launch the report:

This is not the first system where this is happening to me, and this workaround works in both cases.

Does anyone knows why this is happening?

How can I correct it?

Regards,

Roger

[richard_pietsch · Accepted solution]

Hi,

you should check these 3 points:

- configured services in SMICM -> services

- settings in table httpurlloc

- ICF configuration of the affected services

Regards, Richard

[Former Member · Accepted solution]

Thanks a lot Richard!

I checked the HTTPURLLOC in SE16. The table was empty.

I did some research on internet and added a very simple entry

And everything is working just fine. No more port 8100, it goes to 8000 directly.

Thanks again!

Roger