on 03-27-2015 8:24 AM
Hello All,
we are facing issue from user saying they are getting locked after 2 attempt in BW system.
we have checked profile parameter login/fails_to_user_lock=3
Also we tried from our end, it locks after 3 attempt only but for client they gets locked after 2 attempt.
pl. help.
BR,
Chandresh.
we increased login/fails_to_user_lock value to maximum level.
Thanks,
C.
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Hi,
As S Sriram has said check sm19/s20 logs settings if enabled.
Alternatively also check SUIM report why user locked.
Kind Regards,
Johan
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Hi Chandresh
You can try-out any one of the test user id type the two or three times wrong password and then check the locks in SM21 log.
BR
SS
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Hello Chandresh,
Please check the value of parameter login/fails_to_user_lock in both DEFAULT.PFL and instance profile. If there are different values for same parameter in those files, they can override each other; possibly DEFAULT.PFL would overrun intance profile.
I know it sounds weird but it's a possibility and sometimes happens.
Regards,
Serhat
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Hi,
It's really strange behavior,i supposed your issue has already been resolved after following recommendations from Pavan Kumar Samineni & Matt Fraser
Anyways could you share parameter values for login/fails_to_session_end & login/fails_to_user_lock.
A possible reason of getting locked down could be user web access.Please confirm ?
Thanks,
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Hi,
Sometimes users describe things that way..
please check "login/fails_to_session_end"
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they gets locked after 2 attempt.
That's not possible. The system acts upon the parameter what we've defined. It shows no Partiality
If the parameter "login/fails_to_user_lock" is set to 3; then what is the value of the parameter "login/fails_to_session_end". Is it 2?
regards,
pavan
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One possibility could be if they are logging in through a web interface that makes multiple connections to the ABAP system. We see this in our SRM system, for instance, and also in Portal connections to our ECC system. What we found is that a small number of incorrect logon attempts via a web interface could lock an account quickly, because each attempt makes two or three "attempts" behind the scenes.
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