Open status of Credit Memo after rejecting Credit Memo Request

[Former Member]

I  am trying to Reject the Credit Note . I did  OVAG setup as required .

Set Up as follows -Check mark - Not Relevant for Printing ,Check Mark-  Not relevant for billing ,Static Value - Y and  SAVE

But the issue is system shows Status of document as Blank not "COMPLETE " unlike normal Sales Document .

am I doing something wrong ?

   How to Reject the Credit Note  as "COMPLETE"

Regards

Santosh

[moazzam_ali · Accepted solution]

Hi

You are doing right and this is the way we reject credit memo. Status becomes blank in case of credit memo. I know this is weird and this needs to be rectified by SAP. May be someone could contact SAP for this behavior or there might be some note explaining this but I have never seen complete status of credit memo after rejecting.

Thank$

[Former Member · Accepted solution]

Thank you MoazzaM . I will go ahead with Config then

Regards

Santosh Verma

[Former Member]

Hi,

I hope you have already tried it. But just thought of putting it. Were you able to reject all the line items in the credit memo request and save? Once you do that system should automatically update the status of credit memo request as complete.

Hope this helps.

Regards,

Mukund S

[Former Member]

Hi Mukund

Do it does not . Please see the screen below .This is very weird but true .

Regards

Santosh