Shopping cart workitem Deletion
we are in SRM 7 , ECS senario ,we Need to delete shopping cart work item from user inbox,
status of shopping cart is Approved and Item status is Item in Transfer Process ,
So to achieve this I have tried Logical Deletion of Work item but no luck,
Even I have work item completed manually in SWIA , still it is showing in user inbox ,
when I check SWI5 workload analysis work item not exits for that user,
Current status of work item is completed , even I tried BBP_PD_SC_STATUS_CHANGE_DIRECT
also not worked.
Please suggest what is the way to get ride of this.