SAP GRC USER_SYNC User Adapter is empty

[Former Member]

Hi all,

can anyone help me as I really do not know what to do anymore.

We have our microsoft navision systems connected to our SAP Access Risk Management for risk analysis. Until last year november we were on version 10 and we upgraded to 10.1 SP6.

We launch all jobs in background but GRAC_REPOSITORY_OBJECT_SYNC gives a warning regarding user sync

Processing for connector PRENAV001

Retrieving batch size

Retrieving User Range

Starting user synchronization for connector PRENAV001.

Completing user sync

Establishing user profile relation

Establishing user-pdprofile relation

Establishing user-role relation

User Adapter is empty

Completing user sync

Establishing user profile relation

Establishing user-pdprofile relation

Establishing user-role relation

User Adapter is empty

Completing user sync

Establishing user profile relation

Establishing user-pdprofile relation

Establishing user-role relation

User Adapter is empty

Completing user sync

Completing user sync

Fetch criteria: sign =  option =  low = H high = I

Date range from: 20.150.318.022.103 To: 20.150.323.134.214

Sync range from H to I count: 160

User master sync for connector PRENAV001 executed successfully

Establishing user profile relation

User Profile sync for connector PRENAV001 executed

Establishing user-pdprofile relation

Establishing user-role relation

Establishing user ORG Level data

User org. sync for connector PRENAV001 executed sucessfully

Completed user synchronization for connector PRENAV001 from user H to I : 160.

Completing user sync

Establishing user profile relation

Establishing user-pdprofile relation

Establishing user-role relation

User Adapter is empty

Completing user sync

Still when we try to run a risk analysis we do not see any user in ACM and report shows no violations..

Anyone an idea??

This is getting very urgent and we have about 10 difference microsoft navision applications  with the same issue

Many thanks

pedro

[sandeep_devaki]

HI,

try running the Sync job in full sync mode and check GRACUSERCONN to see if the users are populated for your connector .

YOu can also check the table GRACTASKEXECSTMP , input values would be your connector and then execute , check the time stamp for User_sync and Role_sync . When ever this sync Jobs are executed and completed the time stamp of the completion is updated in this table . This will help you understand if the job is actually running and updating the necessary tables .

let me know if this helps.

Regards

sandeep Devaki

[former_member385949]

Hi,

Please check table GRACUSERCONN and see if there are users for this connector. Also, did you perform post-install validations after the upgrade? Which system has been upgraded? Have you tested the RFC connection (including Authorization Test)?

Regards,

Sajib.

[former_member73766]

Dear Pedro,

If this is a Ldap connector please check the base entry that are maintained (you can check this in t-code ldap), and check the parameter "USER PATH" in spro for this connectors.

Kind Regards,

Rafael

[Former Member]

Dear Rafael,

this is not a ldap connector.. is setup as a normaal RFC connector and it worked until we upgraded the system.

Do you think we need to setup this as ldap??

Ciao

thx

pedro

[former_member73766]

No, I just guessed based in the error,

You are running the full or the incremental mode?

[ ]'s

Rafael

[former_member197694]

Dear Pedro,

Can you check the table GRACUSERCONN,the user data is updated with respect to specific connector

if the user data is updated,share the user risk analysis screen with error.

Regards

Baithi

[former_member193066]

Its a warning message not error, if no changes found in then in incremental sync it comes as user adapter is empty.

Regards,

Prasant

[Former Member]

i can see it is a warining message though if I open user level risk analysis and for a specific connector try to find a user, no results as it is empty and nothing is found

[former_member193066]

please send screenshot, does not look like sync job issue.

REgards,

Prasant

[Former Member]

Prasant from what do you want a print screen from?

[former_member193066]

running risk analysis , and check for table if all roles are sync is perfect.