System Monitoring host show grey materic status

[Former Member]

Dear Exerts,

I am configuring SAP Solution manager 7.1 SP12 technical monitoring ( system monitoring)

I already done system preparation and basic configuration and managed system ( solution manager it's self and also ERP dev added into solution manager ) also host agent updated 720 patch level 205

I am facing an issue that in solution manager my central all nodes shows matrices but in dev host ( cpu deskio ect ) metrics shows grey I and also it's shows EWA :- metrics as weIl am not assigned EWA metrics in default as well as in customizing template .

if this is content update issue then why in solution manager it's show

Kindly guide me

Regards

[Former Member]

Thanks Ricardo for your guidance

after upgrade hostagent I tryed to rerejister hostagent into sld but unable to do this

# pwd

/usr/sap/hostctrl/exe

# ./sldreg -showconnect slddest.cfg

exec(): 0509-036 Cannot load program ./sldreg because of the following errors:

        0509-150   Dependent module sapcpp47.o could not be loaded.

        0509-022 Cannot load module sapcpp47.o.

        0509-026 System error: A file or directory in the path name does not exist.

# ./sldreg -configure slddest.cfg

exec(): 0509-036 Cannot load program ./sldreg because of the following errors:

        0509-150   Dependent module sapcpp47.o could not be loaded.

        0509-022 Cannot load module sapcpp47.o.

        0509-026 System error: A file or directory in the path name does not exist.

I am new in solman please guide men how to solved this issue

Solution manager

ECD ERP System

also when I check  in LMDB under host diagnostic agent shows but when I check technical system it show blank

when I press update all button

Regards

[ricardocarrega_filho]

Hello Khizer,

Please perform the sldreg once again using your sidadm from ECD's global directory (ecdadm from path /usr/sap/ECD/SYS/global). SIDadm will load the required modules from the kernel directory automatically. Once asked about the input parameters, use the SLD which is configured with your Solman instance.

Additionally, using "sldreg -configure slddest.cfg" with the "-usekeyfile" property will create a file with encrypted file with the registration information.

Check ECD's work directory for details on the registration. Files dev_sldregk and dev_sldregs will have the details.

Regards and good luck,

Ricardo

[Former Member]

Hi Khizer,

Is managed system configuration has been performed successfully?

Check if all the extractors are working Properly?

And Check the below SCN Thread, it may be helpful to you.

Regards

Faraz

[Former Member]

Thanks all for sharing information and helping me to resolved this issue

@Ricardo  SAOSCALL and other services running fine in both solman and dev ( I checked to run st06).

Solman hostagent log file

*** ERROR =>   secudessl_Create_SSL_CTX():  PSE "/usr/sap/hostctrl/exe/sec/SAPSSLS.pse": File not found! [ssslsecu_mt. 1793]

[Thr 01] secudessl_Create_SSL_CTX: SSL_CTX_set_default_pse_by_name() failed --

[Thr 01]   secude_error 4129 (0x00001021) = "SAPCRYPTO API error"

[Thr 01] >> ---------- Begin of Secude-SSL Errorstack ---------- >>

[Thr 01] 0x00001021 | SAPCRYPTOLIB | SSL_CTX_set_default_pse_by_name

[Thr 01] SAPCRYPTO API error

[Thr 01] The PSE file does not exist.

[Thr 01] 0xa1d50108 | TOKEN_PSE | sec_SSL_CTX_set_asc

[Thr 01] Token application not existing

[Thr 01] << ---------- End of Secude-SSL Errorstack ----------

[Thr 01] *** ERROR => SapISSLAddCredential(): Error SSSLERR_PSE_ERROR trying to create SERVER Credential

        for "/usr/sap/hostctrl/exe/sec/SAPSSLS.pse" [ssslxxi_mt.c 2422]

[Thr 01] *** ERROR => Initialization of SSL library failed -- NO SSL available!

[Thr 01] =================================================

[Thr 01]

[Thr 01] <<- ERROR: SapSSLInit(read_profile=1)==SSSLERR_PSE_ERROR

SapSSLInit failed => https support disabled

Starting WebService thread

[Thr 258] *** ERROR => SemRel: Inv. Operation. Units 1. Key=1004 [semux0_mt.c  1393]

[Thr 258] CCMS: AlMsUpload called by wp 1998.

Webservice thread started, listening on port 1128

Trusted http connect via Unix domain socket '/tmp/.sapstream1128' enabled.

[Thr 258] CCMS: AlMsUpload successful for /usr/sap/hostctrl/work/ALMTTREE (138 MTEs).

[Thr 2069] Mon Mar 23 04:26:11 2015

[Thr 2069] Operation 550F01EB387606C0E1008000C0A80047 finished! Remove from OperationManager

______________________________________________

Regards

[ricardocarrega_filho]

Hello Khizer,

Could you please open technical system ECD~ABAP in LMDB through Solution Manager to see if there are any warnings/errors concerning data reporting issues for this instance?

If that's the case, try to fix those data suppliers first and check if the data is populated once that's done.

Here's an example:

Ricardo

[Former Member]

Hi Khizer,

Please check the below SAP Notes for the issue :

1853160 - Grey host metrics in Technical Monitoring

Also, you can restart the diagnostic agent and host agent and check again.

Hope this helps.

Thanks & Regards,

Nisha

[jayanth_velugati]

Hi

can you check the extractors for the instance in extractors admin page .It will give you an insight of why data is not being populated.

Regards

Jayanth

[ricardocarrega_filho]

Hello khizer Shahid,

Host information is provided by the SAP host agent and apparently you already have the latest patch applied to it.

Make sure all three services belonging to your host agent are running in both the Solman and managed system: SAPOSCOL, sapstartsrv and saphostexec.

Make sure your DAA instance is properly registered within your Solman and you see it in the Agent Administration tab.

Once that's all validated, please check your host agent logs on the instance which is not reporting the data to Solman under /usr/sap/hostctrl/work.

Thanks,

Ricardo