on 03-21-2015 1:42 PM
Hello, Colleagues
I am handling a ITSM_VARs. I guess, you know that it is to manage multiple customers as a Service Provider.
It seems like stupid question.
My question is What is BAdI 'AI_SDK_SP_RFC'? What function it is?
Please explain it more detail?
Thanks in advance.
Hi Eunhwa,
this Badi gives you the possibility to send one to many Service Desk Messages which refer to several customer installations to SAP and in Addition to compare as well as to maintain them.
To summarize: It sends data to cross-customer destinations at SAP.
Cheers,
Robert
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