Removing partially delivered item from sales order

[Former Member]

Hi,

I need to delete lines on sales order which have been partially delivered. How can I do this?

For instance, Item A: qty 4 – qty delivered  = 2. Now I would like to close the remaining two so it does not appear in an open orders report.

I do not want to delete the invoice, reverse pgi and delete delivery. Also, I cannot delete the line item from the sales order as a result of the subsequent documents.

Is there an easier way to exclude the item from the sales order?

Many thanks in advance,

B

[Former Member]

Hi,

You may not be able to delete the line item since it has a document flow.

You have two options in standard SAP.

1. You can reduce the quantity of the line which are not delivered.

2. You can assign a reason for rejection to the line items.

Regards,

Raja Durai

[Former Member]

Thank you for the reply

When I try and reduce the order quantity of the lines I get an error - "Item 005600: Order quantity smaller than delivery quantity: "

And also, the option to assign a reason for rejection is blocked out in line item.

[Former Member]

Hi

I think when the delivery was created, all 4 quantity on your sales order was used. (May be 2 deliveries were created. I am guessing). You may want to check the Open quantity field on the sales order to see if anything is pending to be delivered. If it is Zero, then the system message is correct. Also the reason for rejection should be grayed out.

Regards,

Mukund S

[Former Member]

Yes. Just follow Mukund statement.