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Location or Delivery date not copied from "Ordered Route" to "Actual Route"

Former Member
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Issue – Location and date change in the forwarding order is not propagated to the corresponding freight unit.

Analysis - The forwarding order is created with relevant data like destination location, delivery date etc. and saved successfully. Users need to change the destination location or delivery date in the “Locations and Dates/Times” tab of the forwarding order in some cases. This change of location or delivery date is not reflected in the corresponding freight unit.

On further analysis, it was observed that when the location or the delivery date is changed in the forwarding order, this change is reflected in the “Ordered Route” of the stage in the “Stage” tab of the forwarding order. However, the change in location or delivery date did not propagate from “Ordered Route” to “Actual Route” in the “Stages” tab of the forwarding order.

Hence, the stage in the “Actual Route” did not update with new location id or the delivery date but contains the old location id or the delivery date. As it is the “Actual Route” that is moved to the freight unit, the freight unit also reflects the old values for the location and delivery date in this case. Please refer to below screenshots for further understanding of the problem.

Notes - We have considered the recommendation from the notes 1916504, 1776383, 1642074 and also implemented the corrections from the note 2075935 but the issue still persists.

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Answers (1)

Answers (1)

Former Member
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Please let us know if the issue got resolved. Facing a similar issue and the note 2075935 was implemented, but still facing the same issue.


Thanks,