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Difference b/w Business Process Analysis and Improvement GSS


In Solution Manager Engagement and Delivery workcenter there are many Guided Self Services (GSS) available. Out of that Business Process Analysis and Business Process Improvement seems to be very similar.

The data collection from the Managed system happens in the same way and transferred via ST13 "ANALYSISBROWSER". The report generated from both the services are very similar but still Business Process Analysis seems to cover more KPIs.

Does anybody know how the 2 services are different? (what different purpose does these 2 services serve?)

Also in Business Process Analysis services there is an option of generating a MS powerpoint report but when i am generating the report only the title page and the last page are generated, there is not system data and there also no macro available to run and generate the report (like in Soluton Documentation blueprint report).



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