NODISCONCT - Supply guarantee field on Installation
Can anyone please tell me the significance of Supply guarantee field on installation? We have a requirement wherein in special cases we don't want the customer to be disconnected and in some cases to restrict the creation of new contract. I saw the field on Installation with Supply Guarantee which has a value of "Other:No Disconnection". But even though I set this value in the field, I could disconnect the customer.
Please provide some in-sights on the significance and usage of this field.
Monis Shakeel replied
There is no other configuration/business function that has to be maintained or configured.
It certainly allows me to create a disconnection document but while creating a disconnection order, a red block gets populated under supply guarantee or outline agreement tab in the disconnection entry which disallows me. (Using Transaction EC85).