Solman_Setup "Configure Diagnostic Agent" ERROR !

[former_member217141]

Dear Solman Gurus,

Solman 7.1 = SAP_Basis 702 , SP = 009

OS : Windows Server 2012

DB : Sybase ASE

Ram : 16 gb

screen shot maintained below, we are getting error while "Get Agent" press button ...

i have checked related notes ;   ( - and applied them, but no luck - )

1663549 - Web service invocation problem caused by Unsupported xstream found ("HTTP Code 401 : Unauthorized") during SOLMAN_SETUP

1396999 - Diagnostics Setup error while connecting Java Web Service

1837656 - Extractor Setup returns "CX_AI_SYSTEM_FAULT : SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 500 : Timeout")" - Solution Manager 7.10

1917038 - CX_AI_SYSTEM_FAULT : SOAP:1.007 SRT: Unsupported xstream found: ("HTTPCode 500 : Internal Server Error")

Error ;

SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 401 : Unauthorized")

Web service invocation problem on host solution.domain.com and port 50000 protocol : http logical port name : LP_WS_SMDAGENT_MONITORING;

What could be the problem ?

Best Regards

[former_member217141 · Accepted solution]

When i am checked SMDagent_trace.0.trc     (D:\usr\sap\DAA\SMDA98\SMDAgent\log)

These are logs, i check sapnote 1829601 - Connect Diagnostics Agent into the Solution Manager step in SOLMAN_SETUP (System Preparation) does not show any agents available in the SLD

No luck

[manoj_nayak2 · Accepted solution]

Hello Kemal,

Have you performed below steps. Please cross check

1. Registration of agent on sld

smdsetup sldconf hostname:"servername" port:"5xxxx" user:"j2ee_admin" pwd:"xxxx"

2. Once it is success then please check in SLD

SLD->Content Maintenance-> Subset (All Classes), Class (Diagnostic Agent).

Check whether you are able to see Agents or not.

Also please check System Preparation Step 5.4 Set Authentication Policy for Agents whether performed success or not.

Regards

[former_member217141 · Accepted solution]

after register diag. agent and restart it problem is resolved. thnx !

[manoj_nayak2 · Accepted solution]

Hello Kemal,

Happy to here issue has been solved.

Regards,

Manoj

[rahul_yedapally]

Hi

please check whether SMD agent has installed correctly or not if not please reinstall it once again

check the Required ports are open

Thanks,

Rahul Yedapally

[manoj_nayak2]

Hello Kemal,

Could you please check Step 5.4 Set Authentication Policy for Agents whether performed success or not.

Also check in "Agent Administration" and in SLD whether you are able to see agents or not.

Regards,

[hemanth2]

Hi Kemal,

Hope you are doing good.

Nice to hear from you again. Please also see SAP Note 1822831.

Also check if the client is the J2ee production client in the UME settings (the parameter ume.r3.connection.master.client in Configtool->switch to the configuration editor

mode->configuration->cluster_data->server-> cfg> services->

Propertysheet com.sap.security.core.ume.service).

Also do have a look at the below guide which will help you with the UME configuration check:

<http://scn.sap.com/docs/DOC-23182>

Do make sure that you are on the latest LM-SERVICE patch as well.

Hope this helps.

_ _ _ _ _ _ _ _ _

Kind Regards,

Hemanth
SAP AGS
_ _ _ _ _ _ _ _ _
 

[Former Member]

looks like you do not have authorization to perform the task.

Please refer to solman  security guide at https://websmp102.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000735220 --> Operations

make sure the DAA is installed and pointing to correct SLD.