Approve Requests - Launchpad catalog empty - error in scenario definition

[Former Member]

Hi all,

we are actually implementing app "Approve Requests" at a customer.

Clicking on the tile produces an error.

The scenario definition should be correct. It's the same like in our working demo system.

I recognized that the URL is different than the one in our demo system.

At the customer there is no tile in the catalog SAP_FND_TC_T_X1. There was just the target mapping so I copied the target mapping in another catalog and created a custom tile.

The customer URL:

https://.../sap/bc/ui5_ui5/ui2/ushell/shells/abap/FioriLaunchpad.html#WorkflowTask-approveRequests?s...

Demo System:

https://.../sap/bc/ui5_ui5/ui2/ushell/shells/abap/FioriLaunchpad.html#WorkflowTask-approveRequests?s...

What can be the cause?

Thanks and regards,

Özlem

[former_member182874 · Accepted solution]

Hi Ozlem,

I believe that the issue is with the system alias configuration for TASKPROCESSING service. The alias you give in scenario definition for your task id is not correct.

If its correct, its pointing to wrong software version. Should be of form IWPGW/BWF and not the default.

Also please show the scenario definition snapshot.

There is no issue with the target mapping. I hope you have followed the document for configuring approve requests,

You have to configure everthing under tile catalog  : SAP_FND_TC_T_X1 and keep on creating new tile with only 1 target mapping. Every tile points to single target mapping.

Regards,

Tejas

[Former Member · Accepted solution]

Hi Tejas,

thanks for your response.

This is our system alias configuration

We could activate the taskprocessing service with alias "SLC_PGW". This should be the sign that it is working, right?

We did not install a component in the backend system.

What do you mean with wrong software version?

We are on NetWeaver 7.4 FE and BE.

And IW_PGW SP06, SAP_UI SP11, SAP_GWFND SP09.

Thanks and regards,

Özlem

[former_member182874 · Accepted solution]

System alias is correct. Please show your scenario definition config and tile config snaphshot.

[Former Member · Accepted solution]

ok,

Scenario definition:

Tile config

We did not use any specific roles in frontend or backend for this app.

The role which is assigned at the scenario definition is assigned to the user.

Regards,

Özlem

[former_member182874 · Accepted solution]

In Tile configuration,

Service URL : Please don't use upper case IWPGW/TASKPROCESSING.

Try this : /sap/opu/odata/iwpgw/taskprocessing;mo/ScenarioCollection/?$filter=key eq 'Z_FIORI_APPROVE_REQUESTS'

Regards,
Tejas

[Former Member · Accepted solution]

Hi Tejas,

tried it but same behavior..

In our demo system, where the app is working, it is in upper case, too.

Any other suggestion?

Regards,

Özlem

[former_member182874 · Accepted solution]

Please show me entire scenario definition row and both the roles in PFCG.

I hope the authorization tab and User tab is set to green.

Regards,

Tejas

[Former Member · Accepted solution]

Thank you Tejas for your help.

It was the User role. It was not assigned, only admin role...

Stupid mistake, sorry..

[masa_139 · Accepted solution]

Hi Ozlem,

Please share the role name. Which one was missing?

Regards,

Masa / SAP Technology RIG

[Former Member · Accepted solution]

Hi Masa,

it was a simple copy of SAP_UI2_USER_700 which was missing.

Regards,

Özlem