How to change statuses of many Issues from "Closed" to "Completed" in bulk?

[Former Member]

As in Solution Manager, I have many issue in "Closed" status. I wanted to reduce the list so I can identify issues which still pending. So I was changing statuses of "Closed" issues to "Completed". But this is time consuming. Taking lot of time to change closed issues to completed. I would like to know Is there any simple way to do it quickly or in one go?

[Former Member]

Hi Swapnil,

Can you try once executing the report CRM_SOCM_SERVICE_REPORT, specify the transaction number and select set to next status.

However this is a critical report, check once in Dev or Q system before you run in P.

Thanks and Regards,

Vijay