Status profiles defined in ZMCR is not getting effective while creating the RfC

[j_vjames]

Hello Experts

I have maintained the dno_cust04 as below

CHANGE_REQUEST	1	ZMCR
CHANGE_REQUEST_NEW	1	ZMCR
CHARM	0	ZMCR
CHARM_ADD	1	ZMHF

But, when we create a new RfC, the status are still show the default ones.  Any clue

Regards

Jose

[artemzhegalin]

Hi, Jose.

I can't get the point. Do you have problems with status profile of ZMCR? Or the problem is that you can't create ZMCR?

BR,

Artem

[Miguel_Ariño]

So, you are able to create the ZMCR? What do you mean exactly that you get the default status profile?

What is the status profile defined in CRMC_SERVICE_MA for ZMCR? 

[Former Member]

Hi,

check authorization role ZSAP_SOCM_* (e.g. SAP_SOCM_REQUESTER) and modify object where you want to change default SMCR, SMMJ, SMHF... to Z*

[Former Member]

Hello,

Perhaps it has something to do with authorization roles.

In case you are using those Z-roles that were delivered during the ChaRM customizing through SOLMAN_SETUP, there are some authorization objects which controls which transaction types can be used.

By default, those roles are configured with the standard transaction types (e.g. SMCR, SMMJ, SMHF).

Regards,

Daniel

[rishav54]

HI Jose,

proceed as below

Post the results after that here.

Regards

RIshav