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Processed Messages

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Hi Folks,

We recently had an issue, where the Queued messages folder kept growing with number of "pending " messages and emails stopped for  nearly 12 hours.

Everything from SMTP to Daemons was checked and we found no specific pointers to why this issue occurred.

We restarted the e sourcing system as a last resort and everything turned fine, 0 Queued 100% processed messages status "Sent"

Any clues, so as to why this issue occurs??

Thank you,

HM

harsh.mundel@gmail.com

Accepted Solutions (1)

Accepted Solutions (1)

former_member89217
Contributor
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There are three potential issues that could cause the queued messages to fill and not get processed.

1) the daemon that processes the messages stops or hangs.

2) the physical connection to the SMTP server is interrupted

3) the smtp server itself fails

Keep an eye on this and if the situation occurs again, instead of a restart, try disabling and re-enabling the mail daemon and see if that kicks starts the process.

Regards,

Gary

Answers (0)