Points not credited

[jogeswararao_kavala]

Hello SCN,

Points not credited against Helpful Answer marked to my reply in thread    Kindly look into.

Regards

KJogeswaraRao

[audreystevenson · Accepted solution]

Looking into this. Thanks in advance for your patience.

--Audrey

[jogeswararao_kavala · Accepted solution]

Just got the points. Thank you Audrey

Regards

KJogeswaraRao

[Matt_Fraser · Accepted solution]

As it happens, I also have noticed that points for a "helpful answer" didn't accrue this morning. In my case, it was with my response at .

So, it may be that there is a hiccup today specifically with helpful answers?

[audreystevenson · Accepted solution]

There does appear to be a lag in some points showing up today, but they appear to be showing up eventually. I will ask for patience and we will continue to monitor the situation. , if your points do not show up over the course of the day let us know.

Regards,

Audrey

[Matt_Fraser · Accepted solution]

And indeed, points showed up right after your reply. Magic!

[ThomasZloch]

I think the backend had a serious hiccup just recently, and the points are now going straight to MSF as dollars.

Not so bad at all.

Thomas