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How to treat a Software in PM module

Dear Gents,

I am having one requirement from client on Software part. My client is dealing with IT services, they do internal maintenance of hardware and software.

More than the hardware part they work on software. For hardware issues, they have warranty so that vendor takes care of hardware issues, but for software IT department is responsible and also book the cost for the software on which they work. They are also maintaining the cost/ repair history of the software.

Eg:- In server they have installed 10 software, now each individual is working with different software. They are booking the cost on particular software but not on the installed server.

As per my knowledge, an equipment or an assembly does the work of it, but ideally software are not meant to be a equipment or an assembly.

Now my question is how I need to treat this software as..?


Regards,

Dileep

Former Member
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