Relational Connection accessing error (PropertySet$CancelSupportLevel) in CR on SAP BusinessObjects Business Intelligence platform

[Former Member]

Hi All.

Whenever we want to create any relational connection in IDT we are facing the "PropertySet$CancelSupportLevel" issue.

We are facing the same issue when we are trying to create the report on Crystal Reports for enterprise by accessing any of existing universes.

we have verified all of the our existing "ODBC" connections that are created under "32 Bit and 64 Bit ". if we are creating the same ODBC relational connection in "Universe designer" tool we are not facing any issue. Where as in IDT, the connection was allowed to create but if at all if we do "Test Connection " then we are facing the same issue. We are unable to save the created Connection details to enterprise also. Please find the below error.

Need your thoughts as we are going to perform the some real - test cases on our Prod Environment. All the below errors are related to same issue.

Error - 1 - In CR for Enterprise: There was a problem accessing the Relational Connection on SAP BusinessObjects Business Intelligence platform. Please check with your ystem Administrator that the connection is correctly configured.

com/businessobjects/connectionserver/PropertySet$CancelSupportLevel

Error - 2 - In CR for Enterprise : com/businessobjects/connectionserver/PropertySet$CancelSupportLevel - [CRSDK00000903]

  Caused by: com/businessobjects/connectionserver/PropertySet$CancelSupportLevel - [Internal Error PropertySetL1329]

Error -3 - In IDT: com/businessobjects/connectionserver/PropertySet$CancelSupportLevel

[abhilash_kumar · Accepted solution]

Hi Harshavardhan,

You should perhaps try to resolve the error from IDT first.

Unless the issue is resolved there, it will Not work from CR for Enterprise or any other client tool that supports unx universes.

P.S: You should get some assistance in the space.

-Abhilash

[brian_cerny]

Albeit hackish, see my posts at for a solution.

[Former Member]

Check the versions from server