EDI orders not getting confirmed when one of the line items is allocated product and NOT having the GATP relevant CVC’s maintained in APO

[Former Member]

Dear friends,

We have found that few EDI orders with multiple line items is not getting confirmed for all the line items though there is enough stock and allocations maintained.

Later found out that one of the line items which is an allocated product, do not have cvc maintained in the APO. Because of this error message, even other line items are not getting confirmed in the EDI sale order.

After the order is created, if we do a manual ATP check in VA02, system proposes the confirmation quantity for other good line items and gets confirmed.

May I know, what could be the reason for not getting the confirmation for good line items in the first place when the order was created thru EDI process.?

Is this the normal behavior that EDI order does not confirm all the line items if encounters an error with one of the line items? Is there a SAP note to address this issue?

Please help.

Regards

Nagraj.

[Former Member · Accepted solution]

Hi nagaraj,

may be you have set the "complete Delivery" indicator is the SO.

[Former Member · Accepted solution]

Thanks for the response.

No, Order is not set for complete delivery. Partial delivery allowed for the same.

Below are the additional details on testing done and results encountered:

Nature of SO Line items:

Product	Nature
A	Allocation product with No CVC's in APO
B	Non-Alloc Product. Have enough stocks and ATP  for confirmation.
C	Non-Alloc Product. Have enough stocks and ATP for confirmation.

Testing results: EDI Idoc’s posted in background and foregorund

We suspect the pop-up message related to the missing characteristic combination is the reason why this happens. But this is error message encountered for only one of the line items in EDI order with multiple line items.

Can experts advise us if there is a OSS note on EDI orders failing confirmation because of messages in background for one of the line items?

[Former Member · Accepted solution]

hi Nagaraj,

what are your settings in OVZJ?

[Former Member · Accepted solution]

Avail. check rule is set as below for the sales area combination