Issue creating an Access Request using Web Service in GRC 10.1

[Former Member]

Greetings,

I'm trying to create an "Access Request" using Web Service in GRC 10.1 (SP-08). I have successfully entered the mandatory field values (Request Initiation System, Request Type (001 - New Account) and Priority) but while I'm trying to enter value for "Provisioning Action" I'm faced with below described "Error" message. Based on the entries in table GRACREQTYPACT (shown below)  I tried entering value 001 - Create user and 006 - Assign object corresponding to my Request Type 1 - New Account but without any success.

I'm stuck with this error and unable proceed with the creation of an Access Request. I would really appreciate if someone can share their wisdom on this subject and lend some advice.

[Former Member]

Hi Joshi,

What web service are you using that is causing this issue?

[Former Member]

Hi Ryan - I'm using the GRAC_USER_ACCES_WS (User Access Request Service).

- Janantik.

[madhusap]

Hi Joshi,

Please check if this note helps.

1943893 - Unable to create request from IDM when PROV action is not maintained for user language

Regards,

Madhu.