Confirmation flag grey out SRM

[Former Member]

Hello Gurus,

when I try to do a confirmation of a PO in SRM 7.02, the system displays an error message because the PO doesn't exist. If I review the PO, I see that the flag "Goods receipt / Confirmation of Performance Service" is blank. The problem is that when I try to set the flag, the checkbox is greyed out. Do you know the reason? It doesn't have any other confirmation or invoice yet and the vendor has this flag setted.

Thank you in advance.

Best regards.

[summer_wang]

Hi,

Please check if it is a limit PO item .

If so , A limit item without confirmation flag will transfer to ECC PO with item category B , not service(D).

In this case it is not possible to change the confirmation flag any more, because the businesss scenario is already decided.

Best regards

Summer Wang

[anamika_mudgal]

Hi Carlos Morrugares,

Can you go in EDIT TAB and " Try to Flag Entrada de mercancías/Confirmación de prestación de servicios"and follow this   go to the Items -- details--- (scrolldown little bit)-- related documents--- where you can check these boxes. I hope you can check the box now and can make futher follow on documents.

Regards

Anamika M

[Former Member]

Hello Anamika,

the problem is that this flag is greyed out. What do you mean in "EDIT TAB"?

Thank you for your help.

Best regards.

[anamika_mudgal]

Hi Carlos,

I mean to click in edit tab. Or you go in Items tab and then details -- related documents. When you click in Edit , flag will not grey out.

Best regards

[Former Member]

Hello Anamika,

that's the problem. As you can see in my previous screenshot, it is greyed out when I am editing the PO.

Thank you.

Best regards.

[Former Member]

Hi Carlos,

Can you try to replicate the issue with different vendor to rule out if this is vendor specific.

Thanks - Kumar

[vinita_kasliwal]

Hi Carlos

Can you include screenshots its very difficult to comprehend on what your issue is

Regards

Vinita

'

[Former Member]

Hello Vinita,

here you are the screenshot, sorry but it is in Spanish. The flag is "Entrada de mercancías/Confirmación de prestación de servicios" is "Goods receipt / Confirmation of Performance Service". As you can see it is greyed out and I cannot modify it.

Thank you.

Best regards.

[former_member184741]

Are you running ECC scenario? if yes, please run the clean_req_Req and bbp_Get_status_2 reports