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Lumira Stories display problems in BI Mobile 6.1.17 (build 13)

Pascla
Explorer
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I have update SAP BI Mobile to version 6.1.17 build13 on my iPad (iOS 8.1.3)

I use SAP Lumira Cloud for my publications.

My old and new (1.23) Lumira pubblications is not correctly displayed.

Stories after long loading times not shown any data and graph (freezed).

For example the story in web show

but in BI Mobile (only pictures appear!) ...

Thanks for any suggestions

Claudio

Accepted Solutions (0)

Answers (1)

Answers (1)

TammyPowlas
Active Contributor
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Hi Claudio - it is working for me - Lumira Desktop 1.23, published to Lumira Cloud, with the 6.17 Mobile BI build

I am on BI4.1 SP5 Patch 3 - what BI4X backend version are you working on?

TammyPowlas
Active Contributor
0 Kudos

Here's a picture of mine:

Pascla
Explorer
0 Kudos

I use Lumira Desktop 1.23 published to Lumira Cloud and Mobile 6.1.17 (I have BI4.1 SP05 but I think it is not involved in SAP Cloud publication).

Infograph is funtioning.

TammyPowlas
Active Contributor
0 Kudos

Is the slide show not functioning? I wonder what is different between yours and mine. Is your data source Excel?

Pascla
Explorer
0 Kudos

Yes, only slide show is not functioning. My lums use Excel data source.

I tried to uninstall and reinstall SAP BI Mobile but i have same problem.

SAP Lumira Cloud slide show is functionanting on safari browser.

TammyPowlas
Active Contributor
0 Kudos

If it is just the slide show, I recommend opening an incident with SAP so it can get fixed.  Good catch

former_member637066
Discoverer
0 Kudos

Hello Claudio, you mentioned the slide show is functioning on Safari browser, do you have the same issue using Safari on your iPad?