on 03-05-2015 10:25 AM
Hello colleagues!
I've faced with a bad performance of NWBC in IE11 after update to NW7.02 SP16 GRC10 SP18. According to the pam IE 11 is supported.
When I log in and try to create an access request I get a picture with slow circle
(the message at the bottom of the window indicates that I've switched off all security settings and plug-ins)
After 1-1,5 minute I get a normal screen
If I try select an entry from any drop list or perform any other actions the window hangs with information (Not responding)
I know that the issue is more basis, but I suppose people here can help me better than in basis group.
Has anyone experienced the same problem or similar?
My search results for this issue were not successful.
I suspect that the problem is in NWBC, because webgui works fine, and hope that someone can provide with the corrections.
System parameters:
SAP_BASIS 702 0016 SAPKB70216 SAP - базисная система
SAP_ABA 702 0016 SAPKA70216 Компоненты, общие для всех приложений
PI_BASIS 702 0016 SAPK-70216INPIBASIS Basis Plug-In
ST-PI 2008_1_700 0011 SAPKITLRDK SAP Solution Tools Plug-In
SAP_BW 702 0016 SAPKW70216 SAP Business Warehouse
GRCFND_A V1000 0018 SAPK-V1018INGRCFNDA GRC Foundation ABAP
ST-A/PI 01Q_700 0002 SAPKITAB7L Servicetools for other App./Netweaver 04
Regards,
Artem
P.S. notes that I have checked:
http://service.sap.com/sap/support/notes/1717650
http://service.sap.com/sap/support/notes/1674530
http://service.sap.com/sap/support/notes/1937379
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SAP support says that it's a bug in IE. SAP has opened a ticket in MS regarding this issue.
I'll post the solution on this issue.
Regards,
Artem
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Hi Dirk,
Sorry for delay (I've came back from vacation).
No, there is no solution notes. The last reply from SAP is the following:
"Have you tried another version of IE or another browser? Does the issue reproduces there?
As per Note 2099080 SAP is still waiting for the final fix from Microsoft.
I didn't understand which incident. This is not SAP number."
Maybe note 2099080 can resolve the issue.
Regards,
Artem
Artem,
We are using IE11 and have not experienced such poor performance with our GRC system (10.0 SP12).
Our system component information:
SAP_BASIS 731 0005 SAPKB73105 SAP Basis Component
Same levels for these components:
SAP_ABA Cross-Application Component
PI_BASIS Basis Plug-In
SAP_BW SAP Business Warehouse
Other levels:
ST-PI 20008_1_710 0008 SAPKITLRE8 SAP Solution Tools Plug-In
GRCFND_A V1000 0012 SAPK_V1012INGRFNDA GRC Foundation ABAP
ST_A/PI 01Q_731 0002 SAPKITAB9L Servicetools for SAP Basis 731
Perhaps a NetWeaver upgrade would help. Good luck.
Gretchen
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Dear Artem,
check the zoom level... if it's not exactly 100% the system has to rander all the time and hence performance is very bad.
Check also http://service.sap.com/sap/support/notes/1717650
Hope it helps.
Regards,
Alessandro
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