Fault-tolerance-login-failed: (while connecting to salesforce)

[Former Member]

Hi,

I have been getting this error for the past couple of weeks when connecting to Salesforce. This is the same connectivity i had been using for the past few years without any issue. I checked this site for solutions and saw that changes to the JVM options is the resolution. But my server does not have any proxy and the installation was all default. Not sure how to get this resolved. Any advice ?

Error:

Fault-tolerance-login-failed:There was a communication error when talking to Salesforce.com: (0)null

Retry:1. Waiting 5 mins before trying to login to Salesforce.com again.

There was a communication error when talking to Salesforce.com: (0)null

Solutions tried and failed:

1) I even updated the  JVM options to see if it works.

-Xms512m -Xmx1024m -Dhttp.proxyHost=https://www.salesforce.com/services/Soap/u/16.0 -Dhttp.proxyPort=8080

2) Tried using soap 18 or higher (adapter would not accept this version 😃

Thanks.

[aasavaribhave]

the port host setting doesn't seem correct. This is a proxy server and not EPR like you have specified. Cjeck with your network team for proxy host name  and port.

[Former Member]

I checked with Network team. They mention having no proxy server. I can check with them again. Since installation was done with all default settings. I am assuming the port to be 8080.

Would the correct question to the network team be, if exists what is the proxy port for 8080 ?