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Email notification in approval task not working

former_member198652
Active Participant
0 Kudos

Hi Experts,

We are trying to use email templates, to trigger emails for role requests on Approval task as below.

As if we raised request to the role, It is triggering the Notification Task, executing the Log Notification task in Provisioning frame work, but not triggering Email, From notification switch task, it is going to Else statement as Unknown notification type instead of Email.

When I checked the table mxpv_audit_variables with the request audit id, no entry created.

Can please suggest how to fix this,

Many Thanks,

Jaya

Accepted Solutions (1)

Accepted Solutions (1)

ChrisPS
Contributor
0 Kudos

Hello Jaya,
                 can you test using a different notification task - I am using 1003310/Assignment Notification which is working without error.

Regards,

Chris

former_member198652
Active Participant
0 Kudos

Hi Chris,

Thank you very much for your reply.

We are forming the work flow like this.

First we are setting the Manager as approver.

If assigner=manager, it should do auto approval.

we configured auto approval.

but the problem is after auto approval, for notification we are writing a job, instead of using assignment notification.

is this possible to sent autoapproval mail without writing separate job?

Regards,

Jaya

ChrisPS
Contributor
0 Kudos

Hello Jaya,
                 I am not so sure in the scenario you use here. If you check the thread here

http://scn.sap.com/thread/3649167 describes how to use function uSendSMTPMessage to generate a mail.

Thanks

Chris 

Answers (0)