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Urgent Help is needed

Former Member
0 Kudos

Hi gurus,

Accidentally, "Everyone" user group was denied "View" access at "All Folders" level.

How can I restore access to this folder again?

Thanks,

Othman

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Thank you guys for your help. Re-grant access to "Everyone" group was done by "Administrator" user.

To clarify, I tried earlier with a user from Administrators group but did not work. Looks like there is an exception for "the" Administrator user.

Answers (3)

Answers (3)

keithfisherdsc
Participant
0 Kudos

long shot on such an old article but I have managed to do the same thing - the administrator user can't see the 'folders' icon in the CMC at all

Former Member
0 Kudos

Hello Othman,

I believe if we can change the security using script, but the best and quick way to fix this issue is

to restore CMS database backup.

Regards,

Mahesh

former_member185603
Active Contributor
0 Kudos

Click on Folders. Manage\Top Level security.

Assign the rights to Everyone.

Former Member
0 Kudos

Hi Jawahar,

The "Folders" component is not visible anymore in CMC.

Any solution?

Thanks,

Othman

former_member185603
Active Contributor
0 Kudos

Can you try login using Admin account? See if you can see Folders

Former Member
0 Kudos

The account I am using is an Admin account but still cannot see Folders component.