CCM - content of customer characteristic not mapped to procurement catalog

[Former Member]

Hi experts,

I uploaded a sample CSV-file supplier catalog. Within the supplier catalog I defined a customer characteristic of type /CCM/ATTACHMENT.

The supplier catalog is uploaded without any problems and also the /CCM/ATTACHMENT characteristic is filled correctly with description, mime type and URL.

I mapped now the supplier catalog to the master catalog and then to the procurement catalog.

All the content except the content of the customer characteristic /CCM/ATTACHMNENT is mapped to the master and procurement catalog. The characteristic /CCM/ATTACHMENT is available in the master and procurement catalog and I can even see the characteristic there. But no content is in there.

Are there any additional steps when I try to map customer characteristic? The characteristic is in definitely available in the master and procurement catalog schema and catalog.

Thanks in advance for your help! I will reward points.

Tom

[Former Member]

Hi,

Try select both the characteristic in mapping, do "Assign Characteristics" for automatic characteristic assignment, include sub categories and SAVE.

A message will appear for assigning characteristic, then go for MAP CONTENT all items will be mapped and will be obtained in Procurement catalog.

Best Reg.,

Sridhar

[Former Member]

Hi Thomas,

You dont need to do any additional working for mapping the customer characteristic.

Try to do mapping catalog characteristics beside catalog categories it may solve your problem.

with regards,

mahesh