BR0253E Function NetShareGetInfo() failed for 'sapmnt' errno 5: Access is denied.

[Former Member]

I want to ask about backup using DB13 using tape.

I restart my server for a maintenance purpose. Before I restart my server, the backup is successfully done.

But after I restart the server and running "Initialize Tape" job using DB13 the job status is "Schedulling failed" and the Job Log is below :

Job started

Step 001 started (program RSDBAJOB, variant &0000000009952, user ID ABAP)

Execute logical command BRBACKUP On host smpsvr

Parameters:-u / -jid TAPIN20150225112203 -i force -c force -n 1 -v SCRATCH

BR0051I BRBACKUP 7.20 (36)

BR0252E Function NetShareGetInfo() failed for 'sapmnt' at location BrEnvProcess-115

BR0253E errno 5: Access is denied.

BR0206I End of backup volume initialization

BR0280I BRBACKUP time stamp: 2015-02-25 11.22.04

BR0054I BRBACKUP terminated with errors

External program terminated with exit code 3

BRBACKUP returned error status E

Job finished

Every job that I run ended with similar result.

I have do every solution i know like :

- making sure that folder 'sapmnt' have a proper permission for <SID>adm.

- environment variables are exactly the same with my other server.

Please give me suggestion for my problem. I have done everything I know but until now, there no way out of my problem.
Thanks before..

[Former Member · Accepted solution]

Sorry for my very late reply.

My problem solved yesterday.

My backup is not run because my environment variable is wrong.

my user variable for the server :

SAPEXE become SAPEX

maybe I accidentally delete that "E" when I check my environment variable before I restart the server.

Thank you for all of your help.

[Former Member]

yea, NetShareGetInfo documentation tells:

For non-interactive users, Administrator, Power User, Print Operator, or Server Operator group membership is required to successfully execute the NetShareEnum function at levels 2, 502, and 503.

I think they are performing level 2 (retrieving the local path of a share).

I expect, that you are trying to run the backup from DB13 on a central system (no application servers, no dedicated database server).

In this case br*tools are directly called by the ABAP Server, which is running under a non-interactive session (Windows Service). Hence you would need to elevate SAPServiceSID to the administrators group, which is no good idea from a security point of view.

The way to get out of this dilema would be to configure a standalone SAP Gateway to run the br* stuff. This gateway can be started to use SIDadm which is member of the local administrators group. A description how to setup a standalone gateway for br* stuff should be found in the Failover Cluster specific documentation (if you are not running on MSCS, just install the gateway locally without integrating it into the cluster).

regards

Peter

[Sriram2009]

Hi

Could you refer this SAP Notes

1325242 - BR*Tools fail when OpenService() function is called

1173159 - BR*Tools errors occur when accessing "database" directory

BR

SS

[former_member182034]

hi Danial,

Please go through this note and follow the instruction.

24103 - NT: starting BRBACKUP/BRARCHIVE via AT command

Regards,

[former_member182657]

Hi,

Could you supply admin group to <sid>adm & try again.

Regards,

[Former Member]

check note  77967 - NT: BR252E Function NetShareGetInfo() failed