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Communication could not be established with dependent Lumira processes VIS 00002

cbethune
Participant
0 Kudos

Hello,

I am attempting to configure the BI4 add on for Lumira and have went through the steps in

When I attempt to restart the lumira server in the CMC I get the error "Communication could not be established with dependent Lumira processes VIS 00002"

Any suggestions on what I may be missing in this process?

Accepted Solutions (1)

Accepted Solutions (1)

former_member183750
Active Contributor
0 Kudos

Hi Chris

!st thing to double check is the compatibilities between BI and the Lumira Add on. See KBA: 2055672 - What is required to run the SAP BusinessObjects BI add-on for SAP Lumira?

and make sure these line up. Once they do and if the issue persists please let us know the following:

1. Is the XS Engine service running? (Perhaps the easiest way to check is to log into Lumira Server and try to view any published story.  If you are able to do this, then the XS Engine service is running.)

2. Where is the BI server in relation to the Hana server?  Are they on the same subnet?  Can you ping the from one to the other by machine name?

3. Does the BI Server have more than 1 NIC card?

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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