cancel
Showing results for 
Search instead for 
Did you mean: 

Charm Email to Distribution list is not working

Former Member
0 Kudos

Hi Experts,

In our charm setup we have a requirement of sending email to distribution list .For example :CAB Email should go to multiple persons to make it gets approved in case of anyone absence

TO complete this setup , i have created outlook distribution list and added members to the DL using outlook

Also added the DL Email list to SU01 and BP of the user id .

But the email is not delievered and got error as "Invalid receipient" .

Please let me know if anyother process to get the email for mutilple persons

-Saravana


Accepted Solutions (0)

Answers (1)

Answers (1)

rishav54
Active Contributor
0 Kudos

Hi,

Also first of all try to send the test mail from web ui and from the SOST to that dl if it did not worked then your email settings need to be checked or Try creating the distribution list in SO15 and SO23 if that could help and resolve the issue.

Regards

Rishav

Former Member
0 Kudos

Hi Risav

Thanks for your reply.

Email is working for individual receipients .Only problem is with DL receipient it is not working

Also i tried creating  DL using SO23 but how do we enter that name in email column in SU01 or BP.it wont take until it is valid email address

please let me know if any other option

-Saravana

rishav54
Active Contributor
0 Kudos

Hi,

Please test the sample mail first. Trigger from ur web ui using your dl.

Regards

Rishav

Former Member
0 Kudos

Hi Rishav

I tested the sample email from Web UI to the DL .it is not delivered .It ended with error "Invalid receipient "

Please let me know how do i proceed

-Saravana

rishav54
Active Contributor
0 Kudos

Hi,

can you check your scot settings, mail host address maintain there.

Regards

Rishav

Former Member
0 Kudos

Hi Rishav

Only email are not working for DL .Individual emai id is working  fine

-Saravana

Former Member
0 Kudos

Checked the scot settings and mail host address is maintaiend