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Duplicate records due to staged transaction

Former Member
0 Kudos

Hi Experts,

Is there any way to clear any staged transaction?

Consider following scenario as an example:

I have an action button which has to perform 2-3 transactions and a transmit action at the end. When I click on the button, the transmit screen pops up. Then some how the connection is lost, and the transmit stops. I click on cancel and go back to my main screen. I again click on the action button. This time the transmit gets completed. But in the back-end I got duplicate records. I think this happened because the transactions got staged twice before the transmit. Is there a way to stop this from happening?

Thanks in advance

Amitoj Singh

Accepted Solutions (1)

Accepted Solutions (1)

bill_froelich
Product and Topic Expert
Product and Topic Expert
0 Kudos

Amitoj,

As you indicated, this is one of the challenges with bundled transactions.  You can of course clear the object that the transaction is associated to and that should clear the transaction but I suspect that is not the answer for your business case.

The other option is to add backend logic (possibly needing some Agentry tweaks as well) to detect the duplicate transaction and ignore it.

--Bill

Answers (0)