You need to make the configuration settings here accordingly as per your business requirements.
<u>Here is the SRM SPRO configuration path. (use Transaction - SPRO)
SAP Implementation Guide -> Supplier Relationship Management -> SRM Server -> Cross-Application Basic Settings -> SAP Business Workflow -> Define Recipient of Notifications</u>
<u><b>Define Recipient of Notifications</b></u>
Use
In this IMG activity you define which users (determined by their workflow functions) receive workflow notifications in which application scenarios.
The workflow notification arrives in the receiver's (for example, the initiator) inbox in the EBP online system and informs him that a specific object (for example, a shopping cart) has been processed (for example, rejected) and by whom (for example, the approver).
To display the workflow notification, the variables for processor, scenario etc. are determined dynamically during the runtime. One of the sources consists of the settings you make in this IMG activity.
Application scenarios include:
Process Shopping Cart
Shopping carts may be rejected, approved, changed or deleted
Relates to Business Object: BUS2121 Shopping Cart EC (SC)
Called-up notification workflow: WS10400026 SCSendMail
Triggered standard task: TS10407929 SCMAILSEND
Confirm Goods Receipt
Confirmations may be rejected, approved, changed or deleted
Relates to Business Object: BUS2203 Confirmation of goods/service EC (CF)
Called-up notification workflow: WS10400025 CFSendMail
Triggered standard task: TS10407928 CFMAILSEND
Process Invoice and Credit Memo
Invoices may be rejected, approved, changed or deleted
Relates to Business Object: BUS2205 Eingangsrechnung EC (IV)
Called-up notification workflow: WS10400024 IVSendMail
Triggered standard task: TS10407927 IVMAILSEND
Possible recipients include:
Initiator of the workflow (called the requester in the case of a shopping cart)
Reviewer
Approver
If you do not make any settings for a specific application scenario, then no notification is sent.
The standard default settings have been made in such a way that, as far as workflow notifications are concerned, there are no changes in functions at application level compared to the EBP Releases prior to 3.5.
The delivery class of this IMG activity has been set to G (Customizing table, protected against SAP UPD, only INS permitted), and this prevents the settings you make from being overwritten in the event of a Release update.
By making appropriate settings in Shared Office Settings (Transaction SO16) and in Administration of Automatic Forwarding (Transaction SO36), you can determine that the workflow notifications are forwarded by the system to external e-mail addresses.
Activities
To generate a new entry:
On the initial screen (Determination of mail recipients in the event of specific workflow situations) choose New entries
This takes you to the detail view.
In the field Scenario, use the dropdown box to choose the appropriate application scenario.
In the field User role, use the dropdown box to select the role of the user who is to receive a notification in the scenario.
In the screen area "The user with the role defined above receives an e-mail in the event of", set the indicators for the triggering situations that are to lead to a notification being sent.
Example
The settings
Scenario:
Process shopping cart
User role:
Initiator of the workflow
Indicator:
Rejection of the application object
Changes to the application object
Deletion of the application object
Have as a consequence in the system that the requester of a shopping cart receives a workflow notification if the shopping cart is rejected, changed or deleted.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.