on 02-20-2015 8:07 PM
Hi,
Hoping someone can give me an idea with this one.
I'm working on a clients Solution Manager. Version 7.1 SP4 (On Windows/SQL). I'm patching it up to SP12.
I've done the MOPZ and now I'm trying to download the files via download manager. I started the download a copuple of hours ago and have come back to it to find 12% of the files have downloaded, with the other 88% "partially downloaded".
When I retry them I see:
Request failed: Exception: Connection to http://service.sap.com:80 refused; Class: class org.apache.http.conn.HttpHostConnectException
The S-User being used does have authorisation to "Software Download".
The server does go through proxy but it works for some files and not others. So I don't think it can be that.
I've tried changing the URL in download manager to https://websmp208.sap-ag.de/ rather than https://service.sap.com
Nothing is working.
I don't have access to the firewall as this is not my server.
Why would it work for some of the files and not others? Any suggestions would be appreciated.
Many thanks
Hi Paul,
Hope you are doing good.
Do have a look at: SAP Note 155954(SAP Service Marketplace: Proxy address) .
Also check:
note 401196 Download Manager: Proxy configuration problems
and note 401195 Download Manager: Unable to read basket content
If the issue still persists, take a trace as per note 574885.
Hope this helps.
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Kind Regards,
Hemanth
SAP AGS
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