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SAP Download Manager: Connection Refused

Former Member
0 Kudos

Hi,

Hoping someone can give me an idea with this one.

I'm working on a clients Solution Manager.  Version 7.1 SP4 (On Windows/SQL). I'm patching it up to SP12.

I've done the MOPZ and now I'm trying to download the files via download manager.  I started the download a copuple of hours ago and have come back to it to find 12% of the files have downloaded, with the other 88% "partially downloaded".

When I retry them I see:

Request failed:  Exception:  Connection to http://service.sap.com:80 refused; Class: class org.apache.http.conn.HttpHostConnectException

The S-User being used does have authorisation to "Software Download".

The server does go through proxy but it works for some files and not others.  So I don't think it can be that.

I've tried changing the URL in download manager to https://websmp208.sap-ag.de/    rather than https://service.sap.com

Nothing is working.

I don't have access to the firewall as this is not my server.

Why would it work for some of the files and not others? Any suggestions would be appreciated.

Many thanks

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Answers (1)

Answers (1)

hemanth2
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Paul,

Hope you are doing good.

Do have a look at: SAP Note 155954(SAP Service Marketplace: Proxy address) .

Also check:

note 401196     Download Manager: Proxy configuration problems

and note 401195     Download Manager: Unable to read basket content

If the issue still persists, take a trace as per note 574885.

   

Hope this helps.

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Kind Regards,

Hemanth

SAP AGS
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