on 02-20-2015 9:39 AM
Hi,
Recently I tried to upgrade my SMP Server to SP05.
According to the Install logs the upgrade has been completed successfully, but since then I am unable to start the SMP Server.
The following error appears in the SMP Server log:
2015 02 20 10:20:24#+0100#INFO#System.out##anonymous#SMPServerStatusManager###SMPServerStatusManager: 119 of 120 tracked bundles have initialized. | 2015 02 20 10:20:28#+0100#ERROR#org.osgi.service.log.LogService##anonymous#org.eclipse.virgo.medic.log.osgi.OSGiLogServiceListener@222da1a5###Bundle org.eclipse.osgi_3.8.1.v20120830-144521, SMPServerStatusManager: 2015 02 20 10:20:28.909 Bundles (and their services) not yet initialized: com.sap.mobile.platform.server.configuration.manager.service
Do you have any ideas how to solve the Problem?
Tags edited by: Jitendra Kansal (Moderator)
Meanwhile I tried to uninstall SMP and reinstall it again. Now everything works, so the thread can be closed.
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When I try to launch the installer again it says: "SAP Mobile Platform 3.0 SP05 is already installed and has not been updated."
I hope that some of the experts here can help me.
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Hi S H,
Could you please check the following KBA?
https://i7p.wdf.sap.corp/sap/support/notes/2127836
Thanks,
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By looking at SMPInstall text file, it mentioned Upgrade failed
(Feb 20, 2015 9:56:49 AM), , com.sap.install.smp.wizardaction.ExecSilentInstall, dbg, stopServerService: command: C:\SAP\MobilePlatform3\Server\bin\svcutil.bat
(Feb 20, 2015 9:56:49 AM), , com.sap.install.smp.wizardaction.ExecSilentInstall, dbg, stopServerService: arguments: -stop -quiet
(Feb 20, 2015 9:57:21 AM), , com.sap.install.smp.wizardaction.ExecSilentInstall, err, ERROR: return value: 1
(Feb 20, 2015 9:57:21 AM), , com.sap.install.smp.wizardaction.ExecSilentInstall, err, ERROR: Upgrade failed
but later it mentioned a successful message.
(Feb 20, 2015 10:03:25 AM), , com.installshield.sybaseworkspace1_0.event.dialog.swing.PanelLast, dbg, Upgrade to SAP Mobile Platform 3.0 SP05 has been completed successfully.
Regards,
JK
That Error message is somewhere in the middle of the file. Anyways lets wait to hear from experts.. meanwhile you can raise an OSS ticket in SAP support portal.
PS: You can just try again launching SMP3 SP05 setupAMD64.exe and see if you are seeing a message something like: This version has already been installed.
Try this two step process:
- Step 1: Regenerating the service:
- Step 2: Restart Services:
1. Shut down all SAP Mobile Platform processes.
2. If services were set to automatic, set the start-up for the SAP Mobile Platform services to manual.
3. Restart the system.
4. set the start-up for the services back to automatic if Server is up.
Good luck!
Kiran
What is the current status of SAP Mobile Platform service in services.msc? Is it in starting mode or stopped?
Are you able to stop it? > Right click desktop shortcut >Run as Admin
Dont have much clue from logs. Maybe, you can share some more info.
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Error 1053: The service did not respond to the start or control request in a timely fashion
That means SMP service didn't respond in a given time limit. Anyway, did you try to restart your machine and check if you still experience the same behavior?
Then probably you can share the current logs.
Regards
JK
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