Create Activities from Campaigns
Please Help. I am working in a project where we need to create activities from actions and triggers defined on Campaigns, but this option is in gray on campaign's build tab.
We have already activate Enhanced Marketing Functionalities but have not found more information about what is missing.
Thanks and best regards,
Jain Siddhartha replied
From the screen shot i can see that you have not added actions. Please perform the follwing steps:
1.) Add "Send E-mail" from Actions
2.) Add the E-mail template and apply the changes
3.) Now from "Triggers" add "E-mail Interactions"
4.) You can now add the activities.
Hope this helps.