Files from Ready folder is moved to archive and exception folder

[Former Member]

Hi Experts,

We are facing a unusual issue after doing some changes in import map.

Scenerio 1:

Data is coming from A system and update the data in MDM field.

Ex:a field with data Sunil/Kumar is pushed from A and it updates item Name field in MDM.

An assignment runs and it Picks up only the halfdata and updates other field.

Ex: An assignment runs and updates only kumar in  item Name2 field.

This scenerio works fine.

Scenerio 2:

User wants the above functionality to be without assignments.

We updated the import map with few changes

Map field description in A to item Name in MDM

Clone the description field and split multiple fields and map it.

Issue: Data from A is moved from Ready folder to both  Archive and exception folder also.

Please advise if anyone faced similar issue

Regards
Sunil

[gabor_molnar]

Hi Sunil,

without seeing the exact mapping/log it is hard to tell the reason. What you can do is the following:

1) Go to the folder \usr\sap\MDM\MDS00\mdm\distributions\<MDM server_database>\<repository>\Inbound\<Client System>\<Port>\Log

Open the corresponding Log (you can find it out by name and the time stamp). Check what this log says. This file should tell you the reason of the failure.

2) Other possiblity is (or rather the next step of troubleshooting) is to open the source file in Import Manager:

a) Start Import Manager

b) Select Port as a Source Type

c) Choose the Inbound Port that throwed the exception

d) Check the mapping

This is documented in the MDIS Guide as well: SAP NetWeaver Master Data Management (MDM) 7.1 – SAP Help Portal Page -> MDM Console Gudie -> MDIS -> Troubleshooting.

If you couldnt find the reason: attach/copy paste the Inport Log from the Inbound Port/Log folder.

Regards,

Gábor

[Former Member]

Hi Ravi and Gabor,

Thanks for your inputs.

After checking the MDM logs,found out that there was some value mapping missing for Language field and we did mapping for EN language to destination EN field and remaining languages to Null field in destination since we don't maintain multiple languages in MDM.Now files are moving to archive folder only.

Issue is

Description from A system has multiple languages and we did field mapping for Language from source to language(English) in destination and value mapping as mentioned above.

When we checked the data in MDM data manager, we are not able to see the English description but we find other language which is picking the last value of the xml file.

Please advise

Regards

Sunil

[Former Member]

Hi Sunil,

In my experience I have seen records going into exception folder.

What you can do is to Save Update and retest the import.

Also please refer to SAP Note 1243903.

Thanks,

Ravi