ChaRM: Approval Management Rule Policy issue in SP12

[Vivek_Hegde]

Hi ,

Has anyone experienced approval  rule policy issue in SP12?. The partner BPs are not being populated automatically when I save the change request. I have define the rule policy, but it is not working. For example following rule should populate the Department Head partner function BP in the Approval section.

If

Approval Procedure Equals Major Change CRF Approval and

Approval Step Equals Department Head

Then

Set partner for step approval by PFC ( Partnerfunction = ZZMCR001:Department Head )

;

This was working in SP10, SP09 in my last ChaRM implementation project. Don't know, what has changed in SP12.  When I googled to find any info, google returned this thread where I myself had proposed solution a year ago ;

Regards,

Vivek

[rishav54]

Hi,

PFB it will reslove.

http://scn.sap.com/community/it-management/alm/solution-manager/blog/2013/10/09/zmcr--custom-3-step-...

You need to assign the rule policy to service manager profiles. It was strange in SP12.

Thanks

Rishav

Message was edited by: Rishav Garg