on 02-12-2015 8:16 AM
Hi all,
I am installing a SAP NetWeaver 7.4 ABAP server on SAP HANA SPS09 (rev. 91) on SUSE Linux Enterprise Server 11 SP3 inside a VMware virtual environment. All the SAP software were downloaded yesterday and have the latest version.
System details:
Host: hana01
Linux kernel: 3.0.76-0.11
HANA instance:
SID: H10
Instance no: 10
SAP NetWeaver 7.4 instance:
SID: HDB
Instance no: 00
The installation of SAP HANA went fine, but the installation of SAP BW fails when reaching step "Start Instance" - see the screen dump below:
When I open SAP Management Console, the ABAP central instance DVEBMGS00 is not running, while ASCS01 runs fine:
I have attached two logs "sapinst.log" and "sapcontrol_HDB_DVEBMGS00.log".
I would appreciate if anyone could point me in the right direction why DVEBMGS00 cannot start.
Thanks.
Regards. Arseny
as per log:
WARNING 2015-02-12 08:50:41.417
Connect to message server (hana01/3901) failed: MSENILAYER.
looks like the port 3901 is used. check note 1662097 - SAPinst stopInstance fails when installing new ABAP
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Hi Sunil,
Thanks for your reply. I checked the note you have attached and the used port 3901.
Here is the output which process is using this port:
hana01:hdbadm 10> netstat -an | grep 3901
tcp 0 0 0.0.0.0:3901 0.0.0.0:* LISTEN
unix 2 [ ACC ] STREAM LISTENING 63101 /tmp/.sapstream3901
unix 3 [ ] STREAM CONNECTED 63194 /tmp/.sapstream3901
hana01:~ # fuser 3901/tcp
3901/tcp: 12373
hana01:~ # ps -p 12373
PID TTY TIME CMD
12373 ? 00:00:00 ms.sapHDB_ASCS0
Can you suggest a solution?
Thanks.
Yes, these are the log and trace files from the the "work" folders within ASCS01 and DVEBMGS00.
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
The files are better readable when opening in WordPad.
Thanks.
I can't attach ZIP archives to the message, but here are the links with two archives:
thanks for the logs.
1) As per the ASCS01 work log, dev_sapstart/sapstart.log file contains below errors:
(7586) **** 2015/02/12 09:59:49 Child 12347 died due to Signal 9 . ****
There is a note for signal 9 - 426188 - R/3 processes terminate due to signal 9
2) There are also below errors:
*** DISPATCHER EMERGENCY SHUTDOWN => DpMsAttach: local hostname 'hana01' is resolved to loopback address (cf. SAP note 1054467 for details)
Refer to the note mentioned.
I would suggest to refer note 1054467 first and restart the instance. I dont think there will be any hardware issues but you can request LINUX team to refer 426188.
Hi Sunil,
You were spot on the error with the loopback address 🙂 I applied "rdisp/tolerate_loopback_addr = true" in the profile to solve the issue. However, as I read in the SAP note, this is not a sustainable solution as the system must remain standalone.
Is there a way to make the system start without applying the mentioned parameter? Add extra network cards in VMware, add hostnames to /etc/hosts?
Thanks.
I am not sure why you are not able to add the entry in the DNS, is this standalone/test installation?
Replace the 127.x.x.2 ip which you have assinged to your host name with valid IP. I hope you got an valid IP from your network team, if this connected to the network.
for examle:
192.168.0.5 hana01.fqdn.corp hana01
then try to ping from command line both the host names if success then try to start the SAP.
Hello
Could you supply the dev_w0 and dev_rd trace files from the work directory please?
If possible stop the installer and clean the shared memory segments using cleanipc. Delete the stream files under /tmp file system. Restart the SAP system manually.
Cheers
RB
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RB, all the files from work directory already attached. see response Arseny Shilikhin 12-Feb-2015 10:09.
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