SLD server connection is inactive

[Former Member]

Hi

I am not able to "READ SYSTEM DATA REMOTE" from the tx. SMSY, whenever i do click on READ SYSTEM DATA REMOTE, it has been ended with error after the logon screen " THE SLD SERVER CONNECTION IS INACTIVE".

since long time it was perfectly working, i have been configured the Service Desk, Maintenance Optimizer and also I have been install ST patch 11 on Solution Manager. it was quite fine working but suddenly since yesterday, i have only problem that i cannot read data from the satellite.

I have check all pre-requistes, tx, sldapicust, smsy_setup, i removed everything from the expert setting excep the sld/active but not affect.

I can viist to http://hostname:50100/sld but i found the message also there, "System Landscape Directory is not accessible",

SLDCHECK having error of RFC and Connection to SLD does not work, but i never touch the setting, and i dunno remember the RFC connection Setting. and dunno the reasons of SLD does not work.

Please advise us asap.

Regards

Anwer Waseem

SAP BASIS

[Former Member]

Hi,

have you supplied the data supplier information in the visual admin.

It has to be configured.

reward with points

[Former Member]

Hi guys

I neeed your experience here to solve my problem.

Regards

Anwer Waseem

[DoloresCorrea]

Hello Anwer,

Please follow checklist for SLDCHECK (note 768452).

Check in SU01 SLD user is not locked, reset the password in transaction SLD

APICUST and service 'SLD Data Supplier'.

Check http://help.sap.com/saphelp_nw2004s/helpdata/en/23/b55742

2d095542e10000000a1550b0/frameset.htm.

Hope this helps,

Dolores